1. Introduction

People Axis Consultants ("Company", "we", "our", or "us") respects your privacy and is committed to protecting personal information. This Privacy Policy explains how information is collected, used, stored, disclosed, and protected when you access or use the Governance Intelligence Layer ("GIL") platform and related services.

2. Information We Collect

Account Information

We may collect:

• Name
• Email address
• Company name
• Job title
• User role
• Login credentials

Business Data

Customers may upload:

• Financial records
• Workforce data
• Hiring data
• Vendor information
• Project information
• Budget information
• Sales information
• Governance metrics
• Operational information

Usage Information

We automatically collect:

• IP addresses
• Browser information
• Device information
• Operating system information
• Login history
• Session activity
• Diagnostic information

Communication Information

We may collect:

• Support tickets
• Feedback
• Emails
• Chat communications

WhatsApp Information

Where messaging features are enabled, the following may be processed and stored:

• Messages
• Queries
• Responses
• Session metadata
• Delivery information

3. How We Use Information

We use information to:

• Provide Platform services.
• Authenticate users.
• Generate reports and dashboards.
• Calculate KPIs and governance metrics.
• Deliver alerts and notifications.
• Process AI-powered requests.
• Improve Platform functionality.
• Maintain security.
• Comply with legal obligations.

4. AI Processing

The Platform may use artificial intelligence technologies to:

• Generate business insights.
• Create summaries.
• Provide recommendations.
• Respond to user queries.
• Generate alerts.

AI-generated outputs are intended for informational purposes only and may not always be accurate. Users should independently verify important decisions.

5. Legal Basis for Processing

We process information based on:

• Contractual necessity.
• Legitimate business interests.
• User consent where required.
• Compliance with legal obligations.

6. Data Sharing

We do not sell personal information. We may share information with:

Service Providers

• Cloud infrastructure providers
• Security providers
• Analytics providers
• Communication providers
• Technical support providers

Integration Providers

Authorized third-party systems connected by customers.

Legal Authorities

Where required by law, regulation, legal process, or government request.

Business Transactions

In connection with mergers, acquisitions, financing events, or restructuring activities.

7. Data Security

We implement reasonable safeguards including:

• Encryption in transit
• Access controls
• Authentication mechanisms
• Audit logging
• Infrastructure monitoring
• Backup and recovery procedures

However, no system can guarantee absolute security.

8. Data Retention

Information is retained only as long as necessary to:

• Provide services.
• Meet contractual obligations.
• Comply with legal requirements.
• Resolve disputes.
• Enforce agreements.

Retention periods may vary depending on subscription plans and applicable regulations.

9. International Data Transfers

Information may be processed or stored outside your jurisdiction.

Where transfers occur, reasonable safeguards will be implemented to protect information.

10. Your Rights

Subject to applicable law, you may have rights to:

• Access information.
• Correct information.
• Delete information.
• Restrict processing.
• Object to processing.
• Request data portability.

Requests may be submitted to: support@pac.international

11. Cookies and Tracking Technologies

The Platform may use cookies and similar technologies for:

• Authentication
• Security
• Session management
• User preferences
• Analytics

Users may control cookies through browser settings.

12. Third-Party Services

The Platform may contain integrations with third-party services. Use of such services remains subject to the privacy policies and terms of those providers.

The Company is not responsible for third-party privacy practices.

13. Children's Privacy

The Platform is intended for business users and is not directed to individuals under 18 years of age.

We do not knowingly collect information from children.

14. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Updated versions will be published on the Platform and become effective upon publication.

Continued use of the Platform after publication constitutes acceptance of the revised Privacy Policy.

15. Contact Us

People Axis Consultants
Email: support@pac.international